Garage Door FAQ — Same-Day Repair
Answers to common garage door questions for Same-Day Repair homeowners.
How quickly can you fix my sensor issues?
In most cases, our certified technicians can diagnose and repair sensor issues within 30-60 minutes of arrival. Sensor problems are among our most common service calls, and we come prepared with replacement parts for all major brands. For emergency situations, we offer same-day service and are available 24/7. If your garage door sensors are blinking, not responding, or your door won't close properly, give us a call at 1-360-997-0498 and we'll get you back on track quickly.
What causes sensor issues in garage doors?
Garage door sensor issues are typically caused by several common factors: misalignment from bumps or vibrations, dirty lenses blocking the infrared beam, damaged wiring from pests or wear, sun interference (especially during morning/evening), or failed sensor units. Our technicians will thoroughly diagnose the exact cause before recommending repairs. Sometimes a simple cleaning and realignment is all that's needed, while other times sensor replacement may be necessary for reliable long-term operation.
Do you offer financing for new wood door installations?
Yes! We understand that a new wood garage door is a significant investment in your home. We offer flexible financing options to make your dream door affordable. Our financing plans include 0% interest for qualified buyers, low monthly payment options, and quick approval process. During your free estimate, our technician can discuss all available financing options and help you find a plan that fits your budget. A beautiful new wood door increases your home's curb appeal and value.
What is included in your 5-year warranty?
Our comprehensive 5-year warranty covers all parts and labor on repairs and installations performed by our technicians. This includes springs, cables, rollers, hinges, panels, openers, and all mechanical components. If anything we've repaired or installed fails within 5 years due to workmanship or part defects, we'll fix it at no additional cost. This no-hassle guarantee gives you peace of mind knowing your garage door investment is protected.
How often should I schedule garage door maintenance?
We recommend annual maintenance for most residential garage doors, though homes with high usage (opening/closing 6+ times daily) may benefit from bi-annual service. Regular maintenance includes lubrication of all moving parts, spring tension adjustment, track alignment check, safety sensor testing, opener inspection, and hardware tightening. Preventive maintenance extends the life of your garage door system by 5-10 years and helps avoid costly emergency repairs.
Do you service commercial garage doors?
Absolutely! We provide full commercial garage door services including installation, repair, and maintenance for businesses throughout Shelton, Olympia, Tumwater, Lacey, and all surrounding areas. Our commercial services cover roll-up doors, sectional doors, high-speed doors, loading dock equipment, and fire-rated doors. We understand that downtime costs money, so we prioritize quick response for commercial clients and offer maintenance contracts to keep your operations running smoothly.
What brands of garage doors and openers do you service?
We're brand authorized technicians who service and install all major garage door and opener brands including LiftMaster, Chamberlain, Genie, Craftsman, Amarr, Clopay, Wayne Dalton, CHI, Raynor, and more. Our technicians are factory-trained on the latest models and carry common replacement parts on our trucks for faster service. Whether you have a 30-year-old door or a brand-new smart opener, we have the expertise to keep it running perfectly.